About the System
BrewHouse Cafe operates 12 cafe outlets across three cities. Each branch previously used a standalone POS system with no connection to the central office - making consolidated sales tracking, ingredient inventory, and chain-wide loyalty programs impossible.
Challenges
- Each outlet used a different POS - data consolidation required manual weekly compilation.
- Ingredient inventory tracked at branch level with no central oversight, leading to waste.
- Loyalty points stored locally per outlet - no chain-wide program was possible.
- End-of-day cash reconciliation was error-prone due to manual tallying at each branch.
- Management had no real-time dashboard for revenue or top-selling item comparisons.
Solution
- Rolled out Odoo POS across all 12 outlets connected to a centralized real-time backend.
- Configured product variants, combos, and happy-hour pricing directly within Odoo POS.
- Linked POS with Inventory to auto-deduct ingredient quantities via Bill of Materials on each sale.
- Set up chain-wide customer loyalty with point accumulation and redemption across all branches.
- Integrated Odoo Accounting for automated daily closing entries and per-outlet revenue recognition.
Impact and Benefit
12
Outlets unified on one system85%
30%
2x
Growth in loyalty members
Conclusion
BrewHouse Cafes shift to Odoo POS gave management full real-time visibility across every outlet. With unified data, a chain-wide loyalty program, and automated accounting, the team now focuses on customer experience and expansion rather than chasing numbers from disconnected systems.